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Insurance Customer Service Representative

The David Cochran Agency dba Mosaic Insurance · Woodstock, GA · Customer Service

Compensation

$45k – $100k /yr

Employment type

Full-time

Work setting

On-site

Location

Woodstock, GA

Schedule

Day shift

Posted

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Job overview

The Insurance Customer Service Representative is an onsite role based in Woodstock, GA. The position offers an annual salary range of $45,000 to $100,000, depending on experience. This role serves as the primary point of contact for clients, providing support for policy changes, payments, and general inquiries. The representative contributes to the agency's mission by building strong, community-focused relationships and ensuring client satisfaction through clear and kind communication.

What you'll do

  • Serve as first point of contact
  • respond to client inquiries via phone, email, and in-person
  • assist with policy changes and payments
  • resolve customer concerns
  • maintain accurate client records.

What we're looking for

Skills & competencies
full-time
day shift
woodstock ga
insurance
customer service
client relations
office support
$45k-$100k
onsite
career growth
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Retirement Plan, Paid Time Off (PTO), Health Insurance, Hands-on Training

Why this role

Community-focused agency with a strong emphasis on relationship building.

About the employer

The David Cochran Agency dba Mosaic Insurance is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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