Universal Banker I

Job overview

The Universal Banker I role is onsite in Madison, WI. Compensation is not specified. The position supports Capitol Bank’s community banking mission and customer relationships. The banker processes customer transactions, responds to inquiries, and helps customers identify suitable products and services. By maintaining accurate accounts and building relationships with existing and prospective customers, the role supports branch service and product referral goals.

What you'll do

• Process deposits, withdrawals, check cashing, official checks, payments, coin orders, and bankcard cash advances
• balance the cash drawer
• provide account information
• open, update, and maintain customer accounts
• recommend products and refer customers to partner departments
• handle inquiries professionally
• participate in customer-focused events and business visits
• follow bank policies and procedures.

What we're looking for

Skills & competencies

universal banker

community banking

customer service

teller transactions

account opening

product referrals

madison wi

capitol bank

cash drawer balancing

customer relationships

Work arrangement

• Weekend coverage required

Why this role

The posting requests at least one year of customer service experience; prior banking experience is preferred. An applicable college degree or equivalent work experience is listed.

About the employer

Capitol Bank is hiring for this role. Industry: Commercial Banking. Sector: 52.