Team Member – MilkShake Factory, Downtown Pittsburgh

Job overview

The Team Member role is onsite in Pittsburgh, PA, with listed pay of $15 per hour. The Milk Shake Factory describes itself as a Pittsburgh destination for handspun shakes, craft sundaes, and gourmet chocolates, with a family chocolate-making history dating to 1914. The team member prepares and serves products, assists guests, and maintains the shop. The role supports a consistent customer experience and the store’s daily food and retail operations.

What you'll do

• Serve milkshakes, sundaes, and chocolates
• provide customer service and share product information
• offer samples, recommendations, and upselling
• keep the shop organized, clean, and stocked
• support seasonal promotions and displays
• follow food safety and cash-handling practices
• assist the team as needed.

What we're looking for

Skills & competencies

team member

milkshake service

sundaes

gourmet chocolate

customer service

food safety

cash handling

pittsburgh pa

the milk shake factory

$15 per hour

tips

flexible schedules

40% employee discount

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive wages plus tips
• flexible schedules
• growth opportunities
• paid time off and holiday pay
• 40% employee discount.

Why this role

The listing offers flexible schedules, growth opportunities, paid time off and holiday pay, and a 40% employee discount.

About the employer

The Milk Shake Factory is hiring for this role. Industry: Snack and Nonalcoholic Beverage Bars. Sector: 72.