Membership Services Representative — Central Branch YMCA

Job overview

The Membership Services Representative — Central Branch YMCA role is onsite in Fort Wayne, IN. Compensation is $11.85–$12.35 per hour. The position supports the Central Branch YMCA’s membership team and its work to create welcoming environments for individuals and families. The representative serves as a YMCA ambassador, building relationships with members and responding to their service and communication needs. Friendly, efficient support in person and by phone helps maintain member satisfaction and connection to the branch.

What you'll do

• Build authentic relationships with members
• maintain member satisfaction and communication
• provide friendly service by phone and in the facility
• support the YMCA’s mission, culture, and values.

What we're looking for

Skills & competencies

membership services representative

member services

customer service

ymca

fort wayne in

central branch

part-time

tuesday–thursday

6:00–9:00 p.m.

$11.85–$12.35 per hour

free individual membership

discounted programs

Work arrangement

• Weekend coverage required

Benefits & perks

• Free individual membership or 50% off family membership
• 50% discounted programs
• free training and certifications
• childcare while working during regular child-watch hours
• discounts on before- and after-school care and summer day camps
• flexible schedule.

Why this role

Part-time hours are Tuesday, Wednesday, and Thursday, 6:00–9:00 p.m.; applicants must be at least 16, and those 18 or older must have a high school diploma, GED, or equivalent.

About the employer

YMCA of Greater Fort Wayne is hiring for this role. Industry: Civic and Social Organizations. Sector: 81.