Desktop Support Specialist

Job overview

The Desktop Support Specialist role is onsite in New York, NY. Compensation is not specified. The role supports Grant Associates’ workforce development organization and its IT environment. The specialist provides helpdesk and network infrastructure support, assists users with Windows and Microsoft 365 administration, and documents technical information. The work helps maintain the technology services used across the organization.

What you'll do

• Support IT environments, including helpdesk and network infrastructure
• work with Windows, networking, and Microsoft Office 365 administration
• communicate with users
• author technical documentation
• provide customer service and follow through on support needs.

What we're looking for

Skills & competencies

desktop support specialist

new york ny

grant associates

onsite

helpdesk support

network infrastructure

windows

microsoft 365

technical documentation

customer service

it support

Work arrangement

• Weekend coverage required

Benefits & perks

• 11 paid holidays, paid time off, tuition reimbursement, guided professional development plans, summer Fridays, weekly wellness sessions, medical, vision and dental coverage, employer-paid life insurance, employer 401(k) contributions, referral bonus, employee assistance programs, and financial counseling.

Why this role

Grant Associates lists paid holidays, paid time off, tuition reimbursement, professional development plans, wellness sessions, and other employee programs.

About the employer

Grant Associates is hiring for this role. Industry: Vocational Rehabilitation Services. Sector: 62.