Client Systems Manager

Job overview

Client Systems Manager is an onsite role in Boston, MA, with a stated salary range of $200,000–$220,000 per year. GMO is an investment manager serving institutional, intermediary, and private clients; the role supports its Global Client Relations, Digital Marketing, Shareholder Services, and Investment Analysis functions. The manager leads the software engineering team responsible for client-facing and distribution systems. The role owns application strategy and delivery, aligns technology work with business priorities, and supports innovation, quality, and operational excellence across the client systems portfolio.

What you'll do

• Serve as technology liaison for sales, marketing, and client relations
• manage and develop software engineering staff
• own strategy, roadmap, and delivery for client systems including Salesforce CRM and client portals
• lead CRM enhancements, including generative AI features
• oversee lead-generation technology
• guide design and architecture
• coordinate critical production issue response
• manage vendors and risk
• ensure regulatory and compliance requirements
• drive platform modernization.

What we're looking for

Skills & competencies

client systems manager

boston ma

gmo

investment management

software engineering

team leadership

salesforce crm

client-facing systems

digital marketing

client portal

$200k–$220k/year

generative ai

Work arrangement

• Weekend coverage required

Benefits & perks

• Discretionary annual bonus eligibility
• medical, dental, and life insurance
• long-term disability
• 401(k)/profit-sharing retirement plan
• open paid time off
• leaves of absence
• dependent care resources
• tuition reimbursement
• charitable gift matching
• flexible spending accounts
• and commuter benefits.

Why this role

The posting describes a global investment manager with approximately $80 billion under management and seeks 10+ years of technology experience, including at least three years managing engineering or IT teams.

About the employer

GMO is hiring for this role. Industry: Portfolio Management and Investment Advice. Sector: 52.