Senior Help Desk Technician II
Compensation
$108k – $156k /yr
Employment type
Full-time
Work setting
On-site
Location
Dallas, TX
Schedule
Day shift
Posted
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Job overview
The Senior Help Desk Technician II is an onsite role based in Dallas, TX. Compensation is $108,000-$156,000 per year, supporting the IT help desk at Contact Government Services, LLC. This role exists to provide Level 1 & 2 support for end users in a federal office environment. The technician contributes to the team by managing hardware/software installations, maintaining inventory, and providing desk-side training.
What you'll do
- Provide help desk support
- manage user accounts
- install software/hardware
- maintain IT inventory
- create procedural documentation
- support conference room A/V systems.
What we're looking for
- Skills & competencies
- full-timeday shiftdallas txhelp deskittechnical supporthardwaresoftwarefederalonsite$108k-$156k
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health, dental, vision, life insurance, 401k, PTO.
Why this role
High-level support role for federal agency staff.
About the employer
Contact Government Services, LLC is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1232.00
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Listing ID: 7936834c-04cf-4478-a396-78998a49624b