IT Support Technician
Compensation
$50k – $60k /yr
Employment type
Full-time
Work setting
On-site
Location
Orlando, FL
Schedule
Day shift
Posted
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Job overview
The IT Support Technician role is listed onsite in Orlando, FL, with compensation of $50,000–$60,000 per year. SERVODATA LLC provides IT services to clients in Orlando and describes work-from-home days as part of its work environment. The technician supports clients across multiple industries by triaging help desk tickets, resolving technical issues remotely or onsite, assisting with computer imaging and software installation, and maintaining internal procedures and documentation.
What you'll do
- Determine next steps for customer technical issues
- resolve issues by email, phone, or remote access
- assist with computer imaging and software installation
- demonstrate systems to potential customers
- train staff on products
- create and maintain internal process documentation
- manage and triage help desk tickets
- stay current with the industry.
What we're looking for
- Skills & competencies
- it support technicianorlando flservodata llchelp desktechnical supportclient servicesremote accesssoftware installationticket triageit services$50k–$60k/yearwork-from-home days
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k), company parties, paid time off, training and development, and advancement opportunities.
Why this role
The posting describes flexible working hours, work-from-home days, on-the-job training, and growth opportunities; network build-outs and cabling experience are a plus.
About the employer
SERVODATA LLC is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: 78fb0057-2e60-4499-bcd2-5e782fb93f17