Partner Operations Manager — Channels & Ecosystems

Job overview

The Partner Operations Manager — Channels & Ecosystems role is hybrid in Chicago, IL, with in-office presence required Tuesdays and Thursdays. Compensation is not specified. The role reports to Revenue Operations at iManage, a SaaS company focused on secure, cloud-enabled knowledge and content management. The manager builds the operational foundation for channel and technology partnerships, including forecasting, analytics, governance, partner enablement, payments, billing, deal registration, and contract records. This work supports partner-driven revenue growth and gives leadership reliable operational data and processes.

What you'll do

• Own partner forecasting rollups, analytics, and reporting
• run the operational cadence for technology partner pipeline and maintain Salesforce opportunity data
• validate partner training and certification compliance
• operationalize channel tier thresholds
• manage partner payment and margin operations
• reconcile technology partner usage and revenue-share reports
• validate deal registrations
• maintain Partner of Record designations and partner contract records
• build partner onboarding, API access, scoring, dashboards, and revenue-share visibility
• track MDF compliance.

What we're looking for

Skills & competencies

partner operations manager

channels and ecosystems

revenue operations

partner forecasting

salesforce

partner enablement

deal registration

partner payments

chicago il

hybrid

tuesday and thursday in office

saas

annual performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Annual performance-based bonus
• health, vision, dental, and life insurance
• 401(k) match up to 4%
• paid parental leave
• flexible time off
• wellness days
• LinkedIn Learning and Microsoft training access.

Why this role

Builds partner operations from the ground up; hybrid policy requires office presence Tuesdays and Thursdays; 5+ years in partner, channel, go-to-market, or revenue operations requested.

About the employer

iManage is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.