Patient Relations Specialist

Job overview

The Patient Relations Specialist role is full-time and onsite in Dublin, OH. Compensation is not specified. Mountain State Oral & Facial Surgery provides oral, maxillofacial, and facial cosmetic care, including dental implants, wisdom teeth removal, corrective jaw surgery, and facial aesthetic procedures. The specialist supports patient access and clinic flow by scheduling appointments, assisting patients at check-in and check-out, handling calls and payments, and maintaining records and insurance information. The role helps provide a professional, compassionate patient experience while supporting the clinical team’s daily operations.

What you'll do

• Provide patient customer service
• schedule and confirm appointments
• handle check-in and check-out
• scan and file documents
• collect payments
• respond to phone calls
• assist with charting
• confirm insurance information
• maintain confidentiality and a professional waiting area
• support patient flow.

What we're looking for

Skills & competencies

patient relations specialist

patient scheduling

oral and facial surgery

dublin oh

mountain state oral & facial surgery

patient check-in

patient check-out

insurance verification

emr

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• retirement plan
• life insurance
• flexible benefits plan
• tuition assistance
• continuing education
• scrub allowance
• paid time off and holidays
• family leave
• disability coverage
• bereavement leave
• training and development
• snacks and wellness resources.

Why this role

The posting requires a high school diploma or equivalent and lists an associate degree or higher as preferred.

About the employer

Mountain State Oral & Facial Surgery is hiring for this role. Industry: Offices of Dentists. Sector: 62.