Restoration Supervisor

Job overview

The Restoration Supervisor role is onsite in Frederick, MD, with annual compensation of $60,000–$90,000. SERVPRO of Gaithersburg/Germantown/Frederick County describes the supervisor as a front-line representative of its customer-focused service commitment. The role coordinates and performs restoration project work, monitors quality and customer satisfaction, and guides restoration technicians. It supports successful project delivery through clear communication, accurate job documentation, and management of labor, materials, and safety practices.

What you'll do

• Coordinate and perform scheduled production processes and ensure quality control
• manage customer and client experience
• communicate expectations to restoration technicians and supervise their work
• document accurate job files
• manage labor and consumable use
• communicate project progress and issues to project managers and office staff
• follow OSHA safety guidelines
• protect equipment and materials
• coach and train technicians.

What we're looking for

Skills & competencies

restoration supervisor

restoration

project coordination

quality control

customer satisfaction

technician supervision

job documentation

frederick md

servpro

$60k–$90k/year

401(k)

performance bonus

training and development

iicrc certification

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, advancement opportunity, training and development, and 401(k)
• the posting also mentions competitive compensation, superior benefits, career progression, and professional development.

Why this role

The posting requires at least one year of cleaning, restoration, or construction experience and says IICRC certification may be offered to applicants with appropriate experience who do not yet have it.

About the employer

SERVPRO of Gaithersburg/Germantown is hiring for this role. Industry: Carpet and Upholstery Cleaning Services. Sector: 56.