Dental Scheduler

Job overview

The Dental Scheduler role is onsite in Lafayette, LA. Compensation is not specified. The position supports dental practice scheduling and coordination at SWLA Center for Health Services. The scheduler manages appointments, patient inquiries, records, and insurance verification to help maintain patient satisfaction and efficient dental office operations. The role coordinates with dental staff to support smooth patient flow and appropriate use of appointment slots.

What you'll do

• Schedule and confirm appointments by phone, email, and in person
• manage the appointment calendar
• coordinate appointment slots with dental staff
• answer patient calls and inquiries
• provide pre-appointment instructions and follow-up information
• send reminders
• maintain accurate patient records
• verify insurance and documentation
• assist with check-in, check-out, payments, and follow-up scheduling
• maintain confidentiality and follow HIPAA guidelines
• coordinate treatment plans and referrals as needed.

What we're looking for

Skills & competencies

dental scheduler

dental office

appointment scheduling

patient records

insurance verification

patient check-in

patient service

hipaa

lafayette la

swla center for health services

dentrix

eaglesoft

Work arrangement

• Weekend coverage required

Why this role

High school graduation is required; dental assistant certification is a plus. Previous medical or dental office experience is preferred. Familiarity with Medicare/Medicaid, insurance verification, and dental practice software is requested.

About the employer

SWLA Center for Health Services is hiring for this role. Industry: Offices of Dentists. Sector: 62.