Sales Associate

Job overview

The Sales Associate role is an onsite position based in Westfield, IN, with a specified pay range of $17.20 - $25.80 per year. This role supports the CarMax retail team in delivering a transparent and customer-first vehicle buying and selling experience. This position exists to guide customers through the entire vehicle lifecycle, including sales, appraisals, and financing. The role contributes to the company's mission by maintaining high standards of integrity and service while managing inventory and administrative tasks to ensure smooth store operations.

What you'll do

• Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
• Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers.
• Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
• Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
• Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
• Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer-focused experience.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

What we're looking for

Skills & competencies

contract

day shift

westfield in

carmax

sales

customer service

retail

$17.20-$25.80/yr

weekend required

no on-call

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid sick time, vacation time, 6 paid holidays, 1 floating holiday, holiday premium pay.

Why this role

Fortune 100 Best Companies to Work For, transparent pricing model, nationwide retail footprint.

About the employer

Carmax is hiring for this role. Industry: Used Merchandise Retailers. Sector: 45.