Automotive Service Advisor

Job overview

Automotive Service Advisor is an onsite, full-time role in Farmingdale, NY; compensation is $65,000–$120,000+ per year for top performers, with base salary, commission, and performance bonuses described. TLC Auto & Truck Repair Center is expanding its retail shop and repair bays. The advisor serves as the liaison between customers and technicians, translating vehicle concerns into repair estimates and coordinating service through delivery. The role supports customer satisfaction, retention, and department sales through clear communication and appropriate maintenance recommendations.

What you'll do

• Greet customers
• document vehicle concerns
• prepare and explain repair estimates
• communicate with technicians
• update customers during repairs
• schedule appointments and manage workflow
• review repairs and invoices
• recommend appropriate maintenance
• build customer relationships and support department goals.

What we're looking for

Skills & competencies

automotive service advisor

farmingdale ny

tlc auto & truck repair center

automotive repair

customer service

repair estimates

service scheduling

technician coordination

commission

performance bonuses

$65k–$120k+

paid vacation

health insurance assistance

no weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation and holidays
• health insurance assistance
• employee repair and maintenance discounts
• training and career development
• advancement opportunities.

Why this role

The posting states work-life balance with no weekends.

About the employer

TLC Auto & Truck Repair Center is hiring for this role. Industry: General Automotive Repair. Sector: 81.