Member Service Representative

Job overview

The Member Service Representative role is an onsite, part-time position in Schenectady, NY, paying $16.43 per hour. The Capital District YMCA offers an Early Wage Access program that lets employees access a portion of earned wages on demand. The representative supports YMCA members and visitors through customer service, communication, and problem-solving. The role calls for someone able to relate to diverse community groups and help maintain an organized, welcoming member experience.

What you'll do

• Provide member service using customer-service, communication, organizational, and problem-solving abilities
• use basic computer skills
• relate to diverse groups in the community. Complete CPR, AED, and First Aid certifications within 30 days of hire and specified employee trainings within 90 days.

What we're looking for

Skills & competencies

member service representative

schenectady ny

capital district ymca

part-time

$16.43/hour

customer service

member support

community

early wage access

cpr

aed

first aid

Work arrangement

• Weekend coverage required

Benefits & perks

• YMCA membership, Y Retirement, paid sick leave, and Early Wage Access.

Why this role

Early Wage Access program; part-time schedule of less than 28 hours per week, with listed Monday, Wednesday, and Friday morning shifts.

About the employer

Capital District YMCA is hiring for this role. Industry: Elementary and Secondary Schools. Sector: 61.