Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Charleston, South Carolina. Compensation is not specified. Kia Country of Charleston is a family-owned automotive business that emphasizes customer service, staff training, and continuing education. The advisor manages service orders and the drive lane, answers customer questions about vehicle problems and repairs, and coordinates a courteous service experience. The role also supports customer satisfaction, regulatory compliance, and positive working relationships with the manufacturer and dealership employees.

What you'll do

• Oversee service orders and drive-lane flow
• ensure prompt, courteous, and effective service
• support customer inquiries by phone and in person
• answer technical questions about vehicle problems, warranties, services, and repairs
• maintain customer satisfaction standards
• encourage compliance with applicable laws and regulations
• maintain relationships with manufacturers and employees.

What we're looking for

Skills & competencies

automotive service advisor

charleston sc

kia country of charleston

automotive service

customer service

service orders

drive lane

vehicle repairs

warranty questions

customer satisfaction

dealership

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• 401(k) retirement plan
• medical, dental, and vision insurance options
• holiday pay
• training and continuing education.

Why this role

The source title notes service-writer experience required; the description emphasizes ongoing training and continuing education.

About the employer

Kia Country of Charleston is hiring for this role. Industry: General Automotive Repair. Sector: 81.