Customer Service Representative — UNITY Tactical
Compensation
$17 – $19 /hr
Employment type
Full-time
Work setting
On-site
Location
Broussard, LA
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative role is a full-time, onsite position in Broussard, LA, paying $17–$19 per hour. UNITY Tactical develops products intended to improve performance, comfort, efficiency, and safety for shooting professionals and enthusiasts. As a first point of contact, the representative responds to customer questions, researches and resolves product or service issues, and follows up to confirm resolution and satisfaction. The role also maintains interaction records, coordinates with internal departments, and escalates priority concerns when needed.
What you'll do
- Respond to customer inquiries by phone, email, chat, or in person
- clarify complaints, research issues, and offer solutions
- maintain accurate interaction and transaction records
- collaborate with internal departments
- provide product, service, policy, and procedure information
- follow up with customers
- escalate priority issues
- suggest improvements to processes, products, or services.
What we're looking for
- Skills & competencies
- customer service representativeunity tacticalsilencercobroussard lafull-timemonday–friday8:00 am–5:00 pmcustomer inquiriesissue resolutioncrm systemsproduct support$17–$19/hour
- Work arrangement
- Weekend coverage required
Why this role
The listing specifies Monday–Friday, 8:00 AM–5:00 PM.
About the employer
SilencerCo is hiring for this role. Industry: Other Motor Vehicle Parts Manufacturing. Sector: 33.
Additional details
- Industry sector
- 33
- Industry
- Other Motor Vehicle Parts Manufacturing
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 78711503-5f25-4da8-8c92-8d9d51c5f77d