Client Intake and Operations Assistant

Job overview

The Client Intake and Operations Assistant role is in person in Springfield, VA, with compensation of $23–$25 per hour. Soar Therapy and Integrated Wellness is an outpatient mental health and wellness practice serving adolescents and adults in Northern Virginia. The role guides prospective clients through intake and scheduling while supporting clinic operations, documentation, outreach, and organized workflows. It helps clients connect with appropriate services and supports the practice’s mission of meaningful, lasting change through whole-person wellness.

What you'll do

• Manage provider schedules
• guide intake from first contact to booked appointment
• conduct follow-up calls after first appointments
• communicate clinic policies
• audit charts for complete documentation
• create event flyers and digital content
• support social media, workshops, outreach, and community events
• use EHR, CRM, and Google Workspace
• identify workflow gaps and maintain front-office standards.

What we're looking for

Skills & competencies

client intake

operations assistant

springfield va

soar therapy and integrated wellness

mental health

client scheduling

clinic operations

ehr

crm

$23–$25/hr

in-person

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• paid time off
• paid holidays
• retirement.

Why this role

The posting describes a full-time, 35-hour, in-person role and seeks at least two years of relevant client-facing experience. An associate’s or bachelor’s degree in a related field is preferred.

About the employer

Soar Therapy and Integrated Wellness is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.