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Customer Service Representative

RICHARD TAY INSURANCE AND FINANCIAL · Irvine, CA · Insurance agency customer service

Compensation

$20 – $28 /hr

Employment type

Full-time

Work setting

On-site

Location

Irvine, CA

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative role is onsite in Irvine, CA. The stated pay is $20–$28 per hour. The position supports customers of an insurance and financial agency by responding to inquiries and helping with policy-related services. The representative answers questions, assists with quotes, policy updates, and payments, and maintains client records. Scheduling appointments and collaborating with colleagues help provide accurate, coordinated customer service.

What you'll do

  • Answer customer questions by phone, email, and in person
  • assist with quotes, policy updates, payments, and other services
  • schedule appointments and maintain the calendar
  • maintain records of client interactions
  • review audits or policies
  • collaborate with colleagues to provide customer service.

What we're looking for

Skills & competencies
customer service representative
insurance
richard tay insurance and financial
irvine ca
client support
insurance quotes
policy updates
payments
appointment scheduling
$20–$28 per hour
401(k)
401(k) matching
performance bonus
professional development
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k), 401(k) matching, performance-based bonus, and professional development.

Why this role

The posting lists a 401(k), 401(k) matching, performance bonuses, professional development, and job stability in a growing industry.

About the employer

RICHARD TAY INSURANCE AND FINANCIAL is hiring for this role. Industry: All Other Insurance Related Activities. Sector: 52.

Additional details

Industry sector
52
Industry
All Other Insurance Related Activities
Occupation code
43-4051.00
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