Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Sylvania, OH, with compensation of $30,000–$70,000 per year. Benefits include performance bonus, flexible schedule, free food and snacks, advancement opportunities, paid time off, profit sharing, and training and development. The role supports the growth of Christian Etheridge’s insurance agency and its service to community members. The representative answers customer inquiries, explains policy information, assists with policy changes and updates, processes claims and follows up with clients, and maintains accurate interaction records. The role contributes to client experience and agency growth through responsive service and coordination with agency colleagues.

What you'll do

• Answer customer inquiries and provide policy information
• assist clients with policy changes and updates
• process insurance claims and follow up with clients
• maintain accurate records of customer interactions
• and coordinate with agency team members to support client needs.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

sylvania oh

christian etheridge

insurance

policy information

policy changes

claims follow-up

customer records

$30k–$70k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, free food and snacks, advancement opportunities, paid time off, profit sharing, and training and development.

About the employer

Christian Etheridge - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.