Service Operator

Job overview

The Service Operator role is 100% onsite in Houston or Austin, TX; compensation is not specified. The position supports cloud operations across data centers in North America for Foxconn Industrial Internet. Travel is optional depending on the situation. The operator monitors cluster servers, manages Level 1 incidents, and coordinates call center and dispatch activity. This work supports timely incident response and operational visibility across the data center environment.

What you'll do

• Manage Level 1 cloud operations issues
• monitor cluster servers across North American data centers
• manage call center and dispatch
• support asset management
• provide global Level 1 incident support and response. Travel is optional depending on the situation.

What we're looking for

Skills & competencies

service operator

houston tx

austin tx

foxconn industrial internet

cloud operations

data centers

cluster servers

level 1 support

incident response

call center

dispatch

hyper-v

vmware

Work arrangement

• Weekend coverage required

Why this role

The listing names Houston and Austin as work locations; travel is optional depending on the situation. Requires a bachelor’s degree in a related field and relevant Hyper-V or VMware experience.

About the employer

Foxconn Industrial Internet - FII is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.