Bilingual Administrative Assistant, Birth to Five Center of Excellence

Job overview

The Bilingual Administrative Assistant, Birth to Five Center of Excellence role is full-time and onsite in Phoenix, AZ. Compensation is not specified. Southwest Human Development is an Arizona nonprofit focused on early childhood development and supporting young children and their caregivers. The assistant supports the Health and Developmental Services Department by serving as an initial contact for families seeking services and helping coordinate referrals and administrative workflows. The role supports families, pediatrician offices, and community professionals through customer service, referral processing, and office administration.

What you'll do

• Answer phones and provide customer service
• respond to and follow up on insurance billing questions
• screen referrals for appropriateness and complete referral forms
• check in clients
• coordinate administrative duties with other assistants
• provide interpretation and translation as needed
• file, enter database information, copy, fax, and maintain files
• perform other assigned duties.

What we're looking for

Skills & competencies

bilingual administrative assistant

english and spanish

early childhood development

referral coordination

customer service

health and developmental services

phoenix az

southwest human development

monday–friday

paid training

health plan

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Day-one zero-contribution health plan options
• wellness programming
• generous paid time off
• paid training
• supportive and collaborative work environment.

Why this role

Requires bilingual English and Spanish; the schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m.

About the employer

Southwest Human Development Inc is hiring for this role. Industry: Vocational Rehabilitation Services. Sector: 62.