Community Support Specialist

Job overview

The Community Support Specialist role is onsite in Morrisville, NC, and compensation is not specified. The position supports Cusick Community Management’s Community Managers and HOA team in the Raleigh/Durham area. The role provides administrative and customer-service support to homeowner associations by coordinating communications and meetings, maintaining records, processing payments, assisting with vendor and project tasks, and addressing homeowner and board-member concerns. This work helps keep daily HOA operations organized and supports positive community relationships.

What you'll do

• Serve as a point of contact for homeowners, board members, and vendors
• prepare and distribute community communications
• maintain community websites and social media
• schedule and coordinate meetings and events
• prepare agendas and minutes
• maintain records and filing systems
• process homeowner payments, deposits, and vendor invoices
• assist with budgets, financial reporting, vendor bidding, and contracts
• support Community Managers with projects and deadlines
• address concerns and build positive community relationships.

What we're looking for

Skills & competencies

community support specialist

cusick community management

morrisville nc

full-time

hoa administration

community management

homeowner communications

meeting coordination

record management

payment processing

vendor management

customer service

microsoft office

Work arrangement

• Weekend coverage required

Why this role

The posting requires a high school diploma or equivalent and at least three years of administrative support experience, preferably in property management or a related field.

About the employer

Cusick Community Management Partners LLC is hiring for this role. Industry: Residential Property Managers. Sector: 53.