Inside Sales and Customer Service Representative – HVAC

Job overview

The Inside Sales and Customer Service Representative – HVAC is an onsite role in Post Falls, ID. Compensation is not specified. The position supports York Factory Direct Stores’ sales of York, Guardian, and Hitachi HVAC products. The representative supports revenue and margin growth by serving assigned accounts and dealers, coordinating orders and deliveries, and providing product guidance and post-sale assistance. The role also supports workflow, dealer inventory, and customer billing and accounting.

What you'll do

• Enter orders and track shipments
• coordinate deliveries and customer communications
• provide post-sale support
• facilitate returns and help customers with warranty processing
• provide product selection guidance, quotes, and order processing
• support workflow, dealer inventory, billing, and accounting.

What we're looking for

Skills & competencies

full-time

inside sales

customer service

hvac

order entry

shipment tracking

warranty support

product guidance

post falls id

bosch group

york

hitachi

Work arrangement

• Weekend coverage required

Benefits & perks

• Health coverage, 401(k) with matching, financial planning resources, paid time off, parental leave, and life and disability protection.

Why this role

The posting requires a high school diploma or equivalent, at least five years of HVAC experience, and at least three years of customer service experience. Benefits include health coverage, 401(k) matching, paid time off, parental leave, and life and disability protection.

About the employer

Bosch Group is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.