IT Help Desk Specialist

Job overview

The IT Help Desk Specialist role is hybrid in Platteville, WI, supporting employees in the office and working from home. Compensation is not specified. The position supports Cottingham & Butler’s employee technology needs.

What you'll do

• Answer, log, and troubleshoot help desk calls
• procure, deploy, and inventory desktop hardware and software
• ensure appropriate security levels
• and consult with end users about cellular device needs and service recommendations.

What we're looking for

Skills & competencies

platteville wi

hybrid

it help desk

technical support

troubleshooting

desktop hardware

software inventory

device deployment

end-user support

cellular devices

cottingham & butler

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• flexible spending or HSA
• 401(k) with company match
• profit-sharing/defined contribution after a one-year waiting period
• paid time off and holidays
• company-paid short- and long-term disability
• parental leave
• subsidized parking
• and company-paid term life and accidental death insurance.

Why this role

The posting describes full-time benefits, with most benefits starting on day one.

About the employer

Cottingham & Butler is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.