IT Helpdesk Technician

Job overview

The IT Helpdesk Technician role is full-time and in person in Sweetwater, TX. Compensation is not specified; the posting says salary depends on experience. Ludlum Measurements designs and manufactures radiation detection instruments used in environmental, industrial, and governmental applications. The technician serves as the primary contact for day-to-day technical needs, troubleshooting hardware, software, and connectivity issues. The role supports company operations by helping users resolve technical problems and maintaining reliable access to workplace systems.

What you'll do

• Support Windows 10/11 and Microsoft 365
• troubleshoot PCs, laptops, printers, and connectivity
• assist with IP, DNS, and Wi-Fi issues
• explain technical concepts to non-technical users
• use help desk ticketing systems as applicable
• perform related duties as assigned.

What we're looking for

Skills & competencies

it helpdesk technician

sweetwater tx

ludlum measurements

full-time

in-person

windows 10/11

microsoft 365

hardware troubleshooting

networking

active directory training

entry-level

health and dental insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, and life insurance
• 401(k) with company match
• paid time off and holidays
• flexible spending account
• professional growth and development.

Why this role

Entry-level position with comprehensive on-the-job training in enterprise IT practices, including Active Directory, virtualization, and security environments.

About the employer

Ludlum Measurement, Inc (VPI Technology, ADIT, Eljen, WTM, Protean Instr) is hiring for this role. Industry: Other Measuring and Controlling Device Manufacturing. Sector: 33.