Tax Preparation Support Manager

Job overview

The Tax Preparation Support Manager is a hybrid, full-time position in The Villages, FL, with flexible work-from-home options. Salary is $50,000–$70,000 per year. The role supports a Jackson Hewitt franchise in central Florida. The manager guides tax preparation staff and oversees office workflow, return accuracy, and client service. The role helps the team deliver compliant, efficient tax preparation during the seasonal workload while coaching staff and resolving escalated client concerns.

What you'll do

• Oversee and support tax preparation staff
• train and mentor preparers on tax laws and procedures
• manage daily office operations and seasonal workflow
• review returns for accuracy and IRS compliance
• resolve client inquiries and escalated issues
• monitor performance and coach staff
• ensure adherence to company policies and quality standards.

What we're looking for

Skills & competencies

tax preparation support manager

hybrid

the villages fl

jackson hewitt

$50,000–$70,000/year

tax preparation

staff supervision

tax return review

irs compliance

tax software

ptin required or obtainable

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• training and development
• performance bonus
• flexible schedule.

Why this role

Hybrid work with flexible work-from-home options; PTIN required or ability to obtain; seasonal work environment.

About the employer

Jackson Hewitt - 3571 is hiring for this role. Industry: Tax Preparation Services. Sector: 54.