Luxury Concierge — REEDS Jewelers, Fenton

Job overview

The Luxury Concierge role is onsite in Cary, NC. Compensation is not specified. The concierge supports REEDS Jewelers’ customer experience by welcoming clients and connecting them with sales professionals.

What you'll do

• Greet customers, build connections, explain the REEDS brand, introduce customers to sales team members, communicate promotions and events, offer refreshments, assist with appointment check-in and scheduling when applicable, support store operations and floor coverage, maintain the waiting list, and help keep sales areas clean and organized.

What we're looking for

Skills & competencies

luxury concierge

reeds jewelers

cary nc

onsite

luxury retail

customer experience

client hospitality

jewelry

brand ambassador

sales support

appointment support

store operations

Work arrangement

• Weekend coverage required

Benefits & perks

• Merchandise discounts
• 401(k)
• paid time off
• full-time team members are eligible for health, dental, life, and long-term disability insurance and other benefits.

Why this role

The role emphasizes hospitality, product knowledge, storytelling, and partnering with sales professionals to create a consistent luxury customer experience.

About the employer

REEDS Jewelers is hiring for this role. Industry: All Other Personal Services. Sector: 81.