Shift Supervisor, MilkShake Factory — Oakland

Job overview

The Shift Supervisor, MilkShake Factory — Oakland role is onsite in Pittsburgh, PA. The posting lists pay of $15–$17 per hour. The MilkShake Factory describes itself as a Pittsburgh destination for handspun shakes, craft sundaes, and gourmet chocolates. The supervisor leads shifts while working alongside the team, helping meet service, sales, and quality goals and ensuring guests receive a positive experience. The role also supports team training, shop operations, and communication with management.

What you'll do

• Lead shifts and set a calm, upbeat, solution-focused tone
• work with the team to meet service, sales, and quality goals
• delegate tasks
• keep the shop clean, stocked, and efficient
• respond to guest questions and concerns
• uphold food safety, cash-handling, and operational standards
• support training
• communicate with management.

What we're looking for

Skills & competencies

shift supervisor

milkshake factory

pittsburgh pa

food service

guest experience

team leadership

shift operations

food safety

cash handling

training

$15–$17/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Tips
• flexible schedules
• growth opportunities
• medical, dental, vision, and life insurance eligibility
• 401(k) with employer match
• paid time off and holiday pay
• Pittsburgh Penguins partnership perks
• free milkshake each shift
• 40% employee discount.

Why this role

The posting calls for flexible availability, including nights, weekends, and holidays. Prior leadership experience is preferred, and the employer says it will train the right person.

About the employer

The Milk Shake Factory is hiring for this role. Industry: Snack and Nonalcoholic Beverage Bars. Sector: 72.