Call Center Supervisor
Compensation
$25 – $28 /hr
Employment type
Full-time
Work setting
On-site
Location
Minneapolis, MN
Schedule
Day shift
Posted
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Job overview
The Call Center Supervisor is an onsite role based in Minneapolis, MN, with a salary range of $25 to $28 per hour. This position supports the business operations team by overseeing call center performance. The role exists to ensure service excellence and meet revenue targets. The supervisor manages agents, analyzes performance metrics, and coordinates outbound campaigns to optimize productivity.
What you'll do
- Supervise agents, monitor KPIs, conduct coaching, manage outbound campaigns, and resolve escalated customer issues.
What we're looking for
- Skills & competencies
- full-timebusinessminneapolis mncall centersupervisormanagementkpissalescustomer serviceoperations$25-$28/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Professional development, performance-based management.
Why this role
Focus on both inbound service and outbound sales objectives.
About the employer
Cedar Riverside People' is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 11-9199.00
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Listing ID: 7802447b-2191-4cdc-a447-0b2229fedaa2