Front Desk Supervisor — Courtyard Bloomington

Job overview

The Front Desk Supervisor role is onsite in Minneapolis, MN, at the Courtyard in Bloomington. The posting lists a rate of $18.00–$21.00 per hour and a possible $300 sign-on bonus after 90 days, subject to satisfactory performance. The role supports hotel front desk operations and guest satisfaction. The supervisor oversees front desk service and staff, handling guest check-in and check-out while coaching associates and supporting reservations, room revenue, and service standards. The role contributes to positive guest experiences and effective front-office operations.

What you'll do

• Supervise front desk operations
• assist guests with check-in, check-out, reservations, billing, and special requests
• train and coach staff
• address guest concerns and service recovery
• support hiring and performance management
• schedule staff
• monitor room availability and booking policies
• upsell rooms and amenities
• and maintain front desk standards and a safe work environment.

What we're looking for

Skills & competencies

front desk supervisor

part-time

minneapolis mn

courtyard bloomington

hotel operations

guest services

check-in

reservations

staff coaching

$18–$21 per hour

$300 sign-on bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• A possible $300 sign-on bonus after 90 days with satisfactory performance.
• The posting describes a comprehensive benefits package for regular full-time employees and advises part-time applicants to contact the employer about applicable benefits.

Why this role

The posting offers a possible $300 sign-on bonus after 90 days of employment with satisfactory performance. Hotel systems experience with Fosse, Marsha, PDQ, Quore, and MGS is preferred but not required.

About the employer

CSM Lodging Services Incorporated is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.