Automotive Service Advisor / Writer – Subaru

Job overview

The Automotive Service Advisor / Writer – Subaru role is onsite in Mechanicsburg, PA. Compensation is not specified. The Faulkner Automotive Group is a family-owned dealership group serving Central and Southeastern Pennsylvania; automotive experience is a plus but not required, and training is provided. As the first point of contact for customers bringing vehicles in for service, the advisor guides them through the repair process. The role begins with a vehicle walk-around, gathering vehicle information, and listening to customer concerns so the service needs can be understood and handled professionally.

What you'll do

• Greet customers bringing vehicles in for service
• conduct a vehicle walk-around
• gather vehicle information
• listen to customers explain vehicle issues
• guide customers through the repair process in a smooth, professional manner.

What we're looking for

Skills & competencies

automotive service advisor

service writer

subaru

customer service

vehicle walk-around

repair process

mechanicsburg pa

faulkner automotive group

training provided

medical

dental

vision

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• 401(k) with company match
• paid time off and holidays
• employee discounts
• referral bonuses
• annual reviews and merit increases.

Why this role

Automotive experience is not required; the employer provides training. Vehicle repair or service, customer service, and service-advisor experience are preferred.

About the employer

The Faulkner Automotive Group is hiring for this role. Industry: New Car Dealers. Sector: 44.