Automotive Service Writer

Job overview

The Automotive Service Writer role is onsite in Memphis, TN, with a Monday–Friday schedule from 7:00 AM to 6:00 PM and rotating Saturdays; Sundays are off. Realistic annual earnings are stated as $45,000–$52,000, with base salary plus commission based on gross profit. City Auto Sales has served customers across the Mid-South, Middle Tennessee, and Southeast for over 40 years. The service writer connects customers with technicians and keeps repair visits moving smoothly. The role documents vehicle concerns, explains repair findings and options, provides updates, and ensures estimates, approvals, and invoices are recorded accurately.

What you'll do

• Greet customers and document vehicle needs
• communicate with technicians and explain repair findings and recommendations
• provide timely updates
• keep repair orders moving
• document estimates, approvals, and invoices
• participate in daily shop meetings.

What we're looking for

Skills & competencies

automotive service writer

customer service

repair orders

vehicle maintenance

technician coordination

memphis tn

city auto memphis

$45k–$52k/year

rotating saturdays

sundays off

health insurance

401(k) match

paid time off

uniforms provided

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, and life insurance
• 401(k) with 4% company match
• 120 hours of PTO after 90 days
• uniforms, gym membership, employee discounts, and company events.

Why this role

The schedule includes rotating Saturdays and Sundays off; compensation combines base salary and commission based on gross profit.

About the employer

City Auto Memphis is hiring for this role. Industry: General Automotive Repair. Sector: 81.