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Customer Service Engagement Coordinator

HomeGoods · Glenmont, NY · Retail Operations

Compensation

$17 – $17.5 /hr

Employment type

Full-time

Work setting

On-site

Location

Glenmont, NY

Schedule

Day shift

Posted

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Job overview

The Customer Service Engagement Coordinator role is an onsite position located in Glenmont, NY. Compensation is not specified beyond the provided range of $17.00 to $17.50 per hour, and this role supports the retail operations team at HomeGoods. This role leads the frontline to promote a highly satisfied customer experience while driving loyalty. The coordinator develops high-performing teams through training and mentoring, ensuring operational integrity and excellent service.

What you'll do

  • Promote customer experience, drive loyalty, mentor associates, maintain cash controls, and coordinate frontline coverage.

What we're looking for

Skills & competencies
full-time
day shift
glenmont ny
homegoods
retail
leadership
engagement
onsite
coordinator
no on-call
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Associate discount, EAP, 401(k), medical/dental/vision, paid time off, life insurance, disability, parental leave.

Why this role

Full-time, day shift, onsite, coordinator or supervisory experience preferred.

About the employer

HomeGoods is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.

Additional details

Industry sector
45
Industry
All Other General Merchandise Retailers
Occupation code
41-1011.00
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