Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Oklahoma City, OK. Compensation is not specified. The advisor supports the service team at Group 1 Bob Howard Honda, helping customers navigate vehicle service with clarity and care. This role guides customers through the service process, from scheduling and documenting vehicle concerns to explaining estimates, sharing repair updates, and reviewing completed work. It also coordinates with technicians and parts staff and helps build lasting customer relationships.

What you'll do

• Schedule, confirm, and manage service appointments
• greet customers and perform vehicle walkarounds
• document concerns and service needs
• prepare repair orders with cost and time estimates
• recommend maintenance and additional services
• coordinate with technicians and parts departments
• update customers on repair status
• review completed work at vehicle delivery
• maintain product and warranty knowledge
• build customer relationships.

What we're looking for

Skills & competencies

automotive service advisor

oklahoma city ok

group 1 automotive

honda dealership

customer service

service appointments

repair orders

vehicle walkarounds

automotive maintenance

saturday availability

sales experience required

high school diploma

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, life, and disability insurance
• 401(k) with company match
• paid time off
• employee stock purchase and vehicle purchase programs
• paid training
• advancement opportunities
• bonuses.

Why this role

Saturday availability is required. Previous customer-facing sales experience is required; automotive service advisor experience and Xtime/CDK experience are a plus. High school diploma or equivalent and a valid in-state driver’s license with an acceptable driving record are required. Benefits include insurance, 401(k) match, paid time off, employee vehicle purchase program, paid training, and advancement opportunities.

About the employer

Group 1 Automotive, Inc. is hiring for this role. Industry: General Automotive Repair. Sector: 81.