Client Service Tech Senior Manager

Job overview

The Client Service Tech Senior Manager role is onsite in Fort Worth, TX three to four days per week. Compensation is $88,000–$105,000 per year, and the posting also states eligibility for bonus pay. The role manages a key established account at Circana, supporting client use of custom databases and contracted solutions. The senior manager provides dedicated client-facing support, maintains the account relationship, and ensures database and solution components support the client’s business execution. The role contributes through database delivery and maintenance, project execution, issue resolution, reporting, and management of client requests and direct reports.

What you'll do

• Deliver and maintain databases using Unify Dimension Builder
• plan and execute projects
• manage issues and solve problems
• manage direct reports and client relationships
• conduct and recap monthly new item reviews
• use Excel, Unify Reporting, and Genius Script
• create client-ready content
• manage client users, ad hoc requests, and expectations.

What we're looking for

Skills & competencies

client service tech senior manager

client account management

database delivery

unify dimension builder

project execution

issue management

excel

unify reporting

genius script

fort worth tx

circana

bonus eligible

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• medical, dental, and vision insurance
• 401(k).

Why this role

The posting describes a dedicated client-facing role with engagement across client levels, including C-suite, and onsite work three to four days per week.

About the employer

Circana, LLC. is hiring for this role. Industry: Marketing Research and Public Opinion Polling. Sector: 54.