Senior Customer Service Team Member
Compensation
$60k – $70k /yr
Employment type
Full-time
Work setting
On-site
Location
Ozark, MO
Schedule
Day shift
Posted
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Job overview
The Senior Customer Service Team Member role is a full-time hybrid position based in Ozark, MO, with compensation ranging from $60,000 to $70,000 per year. This role supports the agency's mission to protect customers financially. This role exists to lead, mentor, and provide exceptional service to clients. It contributes to the agency's goal of driving growth and excellence through professional and ethical customer interactions.
What you'll do
- Conduct insurance reviews and generate quotes.
- Lead team training sessions.
- Handle premium increase calls and retention strategies.
- Mentor junior team members.
What we're looking for
- Skills & competencies
- full-timeday shiftozark mocustomer serviceinsuranceproperty & casualtyhybridleadershipmentorship$60k-$70k/yr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Bonus, health insurance, PTO, 401(k) matching.
Why this role
Hybrid eligibility after 1 year, weekends off, and performance bonuses.
About the employer
Rone and Associates - Allstate Insurance is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Insurance Agencies and Brokerages
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 77a1c955-955c-4e7e-a8dd-7a719ace52c0