Security Operations Center (SOC) Operator

Job overview

The Security Operations Center (SOC) Operator is an onsite role based in San Jose, CA. Compensation is not specified for this position, which supports the security operations team in maintaining site safety and integrity. This role exists to monitor alarms, video surveillance, and AI-assisted detection platforms to identify and triage security events in real time. The operator contributes to team goals by performing CCTV monitoring, coordinating dispatch operations, and maintaining accurate incident documentation.

What you'll do

• Monitor alarms and video surveillance systems
• perform CCTV monitoring and live tracking
• conduct archival video review
• receive and respond to emergency/non-emergency calls
• coordinate multi-channel dispatch
• maintain incident logs
• utilize AVERT workflows
• troubleshoot security devices
• provide situational awareness
• assist with post-incident reporting.

What we're looking for

Skills & competencies

full-time

day shift

san jose ca

securitas

security

cctv

dispatch

alarm monitoring

onsite

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, employer-provided medical and dental coverage, company-paid life insurance, voluntary life and disability insurance, employee assistance plan, Securitas Saves discount program, paid holidays, paid time away from work.

Why this role

AI-assisted detection platform monitoring, AVERT workflow utilization, and high-volume dispatch experience.

About the employer

Securitas is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.