Computing Support Administrator

Job overview

The Computing Support Administrator role is onsite in Boston, MA, with compensation of $78,000–$95,000 per year. New England Conservatory is an independent nonprofit music institution that educates and trains musicians. The administrator leads endpoint computing and end-user technology services so faculty, staff, and students can rely on managed devices and responsive support. The role oversees Help Desk operations, endpoint lifecycle and security, technology platforms, and service improvement work supporting the Conservatory’s academic and business activities.

What you'll do

• Provide technical leadership for endpoint computing, Help Desk, and end-user services
• coordinate daily Help Desk operations
• recruit, train, schedule, and guide student employees
• oversee endpoint deployment, security, inventory, procurement, and lifecycle processes
• maintain support workflows and documentation
• administer user accounts and assigned platforms
• lead technology projects and vendor coordination
• support data maintenance and reporting
• respond to critical classroom and end-user technology issues
• occasional off-hours work may be required.

What we're looking for

Skills & competencies

computing support administrator

endpoint computing

help desk

windows

macos

endpoint security

higher education

boston ma

new england conservatory

$78k–$95k/year

student employee supervision

Work arrangement

• Weekend coverage required

Why this role

Requires at least five years of computing or end-user technology support experience and hands-on Windows and macOS support. Occasional off-hours work may be required.

About the employer

New England Conservatory of Music is hiring for this role. Industry: Fine Arts Schools. Sector: 61.