Shift Leader

Job overview

The Shift Leader role is onsite in Revere, MA, with compensation of $16.50–$18.00 per hour. The franchisee operates Dunkin’ locations and is hiring shift leaders as part of its growing management team. The shift leader assists the management team with the operations of a single shift and helps maintain customer service and team standards. The position is also a development path toward assistant manager roles within the franchisee’s locations.

What you'll do

• Assist the management team with single-shift operations
• serve as a friendly role model
• provide customer service
• communicate effectively with team members and customers
• support restaurant operations during the assigned shift.

What we're looking for

Skills & competencies

shift leader

full-time

revere ma

dunkin’ franchisee

restaurant operations

quick-service restaurant

customer service

team leadership

career growth

$16.50–$18/hr

fresh start bonus up to $500

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off for full-time employees and sick time
• paid training
• company-sponsored medical and dental insurance
• voluntary vision, life, and accident insurance
• college degree program
• employee and hotel discounts.

Why this role

The posting invites applicants applying after September 1, 2026 to ask about a Fresh Start Bonus of up to $500 over the first year. Previous fast-food or quick-service restaurant experience is sought.

About the employer

Dunkin Lee Burbank Donuts LLC is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.