Receptionist

Job overview

The Receptionist role is onsite in Greenfield, MA. Compensation is listed as $18–$21 per year. The receptionist supports the Community Health Center of Franklin County’s Patient Services Department and helps connect patients with clinical staff. The role exists to provide a welcoming, accurate front-desk experience throughout patient check-in and check-out. It supports care delivery by handling registration, appointments, patient records, payments, and communication with patients and health center teams.

What you'll do

• Welcome patients and visitors
• process registration and check-in/check-out
• schedule appointments and follow-up treatment
• communicate insurance concerns
• answer and redirect calls during phone surges
• prepare Good Faith Estimates
• update electronic health records
• refer patients to Community Health Workers
• review records for completeness
• monitor waiting areas
• process and reconcile payments
• use translation services
• travel to other CHCFC sites as assigned.

What we're looking for

Skills & competencies

receptionist

greenfield ma

community health center of franklin county

patient services

patient check-in

patient registration

appointment scheduling

electronic health records

customer service

healthcare administration

hipaa

payment processing

translation services

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent required; associate degree or related advanced training preferred. Travel to other CHCFC sites is required.

About the employer

Community Health Center of Franklin County Inc is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.