Account Manager, Enterprise Renewals and Expansion

Job overview

The Account Manager, Enterprise Renewals and Expansion role is listed in Minneapolis, MN, with a hybrid-remote arrangement described in the posting. Compensation is not specified. Smartcat builds an AI-powered platform for enterprise multilingual content and digital workforces. The role protects and grows a portfolio of about 35 enterprise and strategic accounts by owning renewals, identifying expansion opportunities, building stakeholder relationships, and maintaining accurate forecasts. It contributes to customer retention and account growth, partnering with Field Delivery Engineers on technical needs.

What you'll do

• Own on-time renewals and renewal risk management across an approximately 35-account portfolio
• generate expansion through cross-selling, upselling, and broader adoption
• build relationships with stakeholders and executives
• maintain renewal and expansion forecasts and CRM records
• partner with Field Delivery Engineers on technical needs.

What we're looking for

Skills & competencies

account management

enterprise accounts

renewals

expansion

saas

strategic accounts

customer retention

forecasting

crm

minneapolis mn

smartcat

hybrid remote

Work arrangement

• Weekend coverage required

Why this role

Revenue-owning account role with autonomy over renewals and expansion, without dedicated customer success manager backing.

About the employer

Smartcat is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.