Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Millsboro, DE, with a stated salary range of $40,000–$70,000 per year. The position supports Kim Benton’s State Farm agency and its customer experience and growth. The representative handles customer inquiries and issues, maintains records, supports retention efforts, and coordinates with agency colleagues to help meet community members’ insurance needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations

state farm agent team member

kim benton - state farm agent

millsboro de

full-time

customer service

customer records

customer retention

insurance agency

communication

problem solving

$40k–$70k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonus, health insurance, paid time off, flexible schedule, training and development, and advancement opportunities.

About the employer

Kim Benton - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.