Member Service Representative

Job overview

The Member Service Representative position is onsite in Lancaster, PA, and is part-time at 24 hours per week. Compensation is not specified. The role represents Everence Federal Credit Union and supports its mission of empowering financial well-being for faith-inspired living. The representative helps members with everyday banking by processing transactions and account requests, responding to inquiries, and identifying needs for referrals. The position also supports branch sales performance through product education, follow-up, and relationship building.

What you'll do

• Welcome members and provide courteous service in person and by phone
• process transactions and service requests
• open and close memberships and accounts
• research inquiries
• explain products and services and refer members
• follow up with new and existing members
• comply with security, transaction verification, and anti-money-laundering procedures.

What we're looking for

Skills & competencies

member service

credit union

banking transactions

account opening

customer service

financial products

referrals

cash handling

lancaster pa

everence

Work arrangement

• Weekend coverage required

Why this role

The posting specifies a part-time schedule of 24 hours per week.

About the employer

EVERENCE SERVICES, is hiring for this role. Industry: Credit Unions. Sector: 52.