Patient Care Technician

Job overview

The Patient Care Technician role is an onsite position based in Boston, MA. Compensation is not specified beyond the provided $20.55/hour rate and a $3,000 sign-on bonus, supporting the American Red Cross humanitarian mission. This role exists to welcome blood donors, manage the donation process, and ensure high-quality care. The technician contributes to the team by collecting blood products, maintaining safety standards, and facilitating a positive experience for community members.

What you'll do

• Welcome and support blood donors throughout the donation process.
• Build meaningful connections and provide outstanding customer service.
• Collect blood and manage blood products following safety and quality standards.
• Work with teammates to create a positive donor experience.
• Set up and tear down equipment at mobile blood drive locations.
• Drive Red Cross or personal vehicles to community blood drive locations.

What we're looking for

Skills & competencies

full-time

day shift

boston ma

american red cross

patient care

no degree required

customer service

mobile blood drive

onsite

humanitarian

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental & Vision Coverage, 401(k) with up to 6% Match, Generous PTO & Paid Holidays, Paid Family Leave, Flexible Spending & Health Savings Accounts, Disability & Life Insurance, Employee Assistance Program, Recognition & Service Awards

Why this role

Paid training provided; no prior healthcare experience required; $3,000 sign-on bonus.

About the employer

American National Red Cross is hiring for this role. Industry: Residential Mental Health and Substance Abuse Facilities. Sector: 62.