Experience Specialist — Med Spa Coordinator

Job overview

The Experience Specialist — Med Spa Coordinator role is onsite in Dallas, TX. Compensation is not specified. Viva is a locally owned day and medical spa business that describes its focus as providing five-star hospitality and care to spa guests. The coordinator supports the day-to-day operation of med spa services and helps guests navigate treatments and appointments. The role combines hospitality, relationship-building, and sales activity to support guest experience and business growth.

What you'll do

• Coordinate and oversee day-to-day med spa services, including laser treatments, injectables, and other aesthetic and wellness treatments
• provide customer service
• build guest relationships
• support rebooking, cross-booking, and upgrades
• work toward sales KPIs
• use MS Office and/or Google Drive.

What we're looking for

Skills & competencies

experience specialist

med spa coordinator

aesthetics

wellness

guest experience

sales

dallas tx

75225

viva day spa

full-time

weekend availability

evenings

rotating schedule

med spa experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Incentive and bonus potential
• health, dental, and vision benefits and one week of PTO at 30 hours per week
• 2% matching 401(k) at 20 hours per week
• six weeks of paid parental leave after one year
• disability options
• discounts on spa services and retail
• ongoing training.

Why this role

The posting calls for at least one year of professional med spa or day spa experience, weekend, evening, and holiday availability, and a minimum one-year commitment to the department.

About the employer

VIVA DAY SPA LLC is hiring for this role. Industry: Other Personal Care Services. Sector: 81.