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Royal Service & Reservation Agent

FAIRMONT · Long Beach, CA · Royal Service

Compensation

$29 – $29 /hr

Employment type

Full-time

Work setting

On-site

Location

Long Beach, CA

Schedule

Day shift

Posted

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Job overview

The Royal Service & Reservation Agent is a full-time onsite role based in Long Beach, CA. The pay is $29.00 per hour, supporting the communication hub at Fairmont Breakers. This role exists to provide exceptional service by handling guest requests, managing reservations, and acting as the primary communication point for the hotel. The agent contributes to the guest experience by ensuring timely, professional, and personalized responses to all inquiries.

What you'll do

  • Handle guest concerns and requests.
  • Book and update room reservations using Opera Cloud.
  • Monitor hotel inbox and text messages.
  • Provide information on hotel facilities.
  • Coordinate with other departments.
  • Take In-Room Dining orders.

What we're looking for

Skills & competencies
full-time
day shift
long beach ca
reservation agent
guest services
hotel
fairmont
$29.00/hr
hospitality
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Discounted hotel rooms and food & beverage rates, Learning programs, Growth opportunities, Corporate Social Responsibility activities

Why this role

Luxury hotel, Historic landmark, $29/hr

About the employer

FAIRMONT is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.

Additional details

Industry sector
72
Industry
Hotels (except Casino Hotels) and Motels
Occupation code
43-4051.00
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