Customer Support Representative

Job overview

The Customer Support Representative role begins with in-person training at the company’s Spicewood location; after training, remote or hybrid work may be possible if the employee has a quiet, professional workspace. The listing is associated with Austin, TX. Compensation starts at $18 per hour and increases to $20 per hour after successful training and 60 days. The team supports caregivers with technology and helps families. The representative handles incoming customer calls, explains the product, answers basic questions, troubleshoots, and assists customers. The role provides live support without sales or cold calls, helping customers use the company’s products.

What you'll do

• Answer incoming customer calls
• describe the product and answer basic questions
• troubleshoot and provide product assistance
• complete in-person training at the Spicewood location
• maintain a quiet and professional workspace if working remotely or hybrid after training.

What we're looking for

Skills & competencies

customer support

incoming calls

technical troubleshooting

caregiver technology

austin tx

clairvoyant networks inc

part-time

in-person training

remote or hybrid after training

$18/hr starting pay

$20/hr after training and 60 days

Work arrangement

• Weekend coverage required

Why this role

The posting says there is no selling or cold calling. Remote or hybrid work may be available after training, subject to workspace requirements. The company may ask for other help, such as in its production department.

About the employer

CLAIRVOYANT NETWORKS INC is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.