Assistant Manager, DOT Shuttle Operations

Job overview

The Assistant Manager, DOT Shuttle Operations role is onsite in Erlanger, KY. Compensation is $70,000–$80,000 per year. SP+, a Metropolis company, uses computer vision to provide checkout-free parking experiences and operates a large parking network. The assistant manager supports daily operations at assigned locations, supervises shuttle drivers and parking staff, and monitors shuttle service. The role contributes to customer satisfaction and facility performance through revenue controls, reporting, and operational oversight.

What you'll do

• Lead programs to improve client and customer satisfaction
• assist with daily management of assigned locations
• supervise shuttle drivers and parking staff
• monitor shuttle bus operations
• oversee customer interactions and closing reports
• implement revenue controls
• enter revenue data and compile and interpret daily operating reports.

What we're looking for

Skills & competencies

assistant manager

dot shuttle operations

transportation operations

parking operations

erlanger ky

metropolis technologies

sp+

$70,000–$80,000 per year

supervision

revenue controls

customer satisfaction

cdl requirements vary by location

Work arrangement

• Weekend coverage required

Why this role

Requires at least one year of supervisory experience; a CDL with passenger endorsement and DOT medical card are required depending on location needs and shuttle-driving responsibilities.

About the employer

Metropolis Technologies is hiring for this role. Industry: Parking Lots and Garages. Sector: 81.