Insurance Team Lead

Job overview

The Insurance Team Lead is an onsite, full-time position in Durham, NC. Compensation is not specified. Revco Solutions provides revenue-cycle management services to hospital and physician clients, and this role guides day-to-day operations in the Insurance Department. The team lead supports insurance representatives through workflow guidance, training, account research, and performance tracking. The role helps maintain client-specific processes, resolve operational questions, and support service quality and employee engagement.

What you'll do

• Provide day-to-day operational guidance and answer employee questions
• manage and audit client-specific tasks and workflows
• assist with daily reports, quality and production tracking, and time audits
• train and mentor new hires and maintain progress reports
• identify performance improvement opportunities
• research account and inventory questions
• assist with system issues and IT tickets
• communicate professionally with clients
• maintain work instructions.

What we're looking for

Skills & competencies

insurance team lead

revenue cycle management

insurance claims

billing

insurance follow-up

anthem bcbs

durham nc

revco solutions

workflow management

new hire training

quality tracking

client communication

Work arrangement

• Weekend coverage required

Why this role

Requires extensive experience with insurance claims, billing, and insurance follow-up, including Anthem BCBS experience.

About the employer

REVCO SOLUTIONS INC is hiring for this role. Industry: Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds. Sector: 52.